Error when executing Scaffold New Service action

Common Problems or Queries

• Error when executing the "Scaffold New Service" action.
• The system indicates that there should be no data and Id is null.
• Failure in creating new services through scaffold.

Solution

This error occurs when there are problems with the Scaffold action input data:

1. Verify input data:

   • Ensure all required fields are completed
   • Check that there are no fields with null or empty values
   • Review that the data format is correct

2. Validate project configuration:

   • Confirm that the project is correctly configured in the system
   • Verify that necessary permissions are assigned
   • Ensure that the IT Element is correctly associated

3. Steps to resolve:

   • Clean the input data and try again
   • Verify that there are no special characters in names
   • Ensure that the project ID is correctly defined

4. If the problem persists:

   • Contact the ANDES Developer team
   • Provide complete error logs
   • Include the configuration you are trying to apply

Reference ticket: ANDES-511