Support to standardize access to eCargo groups created in Port

Common Problems or Queries

• I need to add people to eCargo groups in Port
• Missing documentation on how to standardize access
• I don't have permissions to add users to groups

Solution

To standardize access to eCargo groups created in Port, it's necessary to follow the established access and permissions management process.

Steps to standardize access:

1. Identify target group

   • Determine the eCargo group to which access needs to be added
   • Verify that the group exists in Port

2. Prepare user list

   • Compile the list of people who need access
   • Include full names and corporate email addresses
   • Verify that users have accounts in the system

3. Request to ANDES Entrega

   • Create ticket specifying:
     • eCargo group name
     • Complete list of users to add
     • Justification for required access
     • Environment (DEV/INTG/PROD)

4. Follow-up and verification

   • Confirm that users have been added
   • Validate they have correct permissions
   • Document changes made

Case information:

• Environment: DEV
• Responsible: ANDES Entrega
• Reference ticket: ANDES-71